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Bugs & Issues - Please report here
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TOPIC: Bugs & Issues - Please report here 72873 Views

Re: Bugs & Issues - Please report here 03 Jul 2022 15:36 #382771

  • shmuel
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Do you have data in how many users are on mobile vs desktop?
​And how many of the mobile users would be app users if there was one? 

Re: Bugs & Issues - Please report here 03 Jul 2022 18:29 #382775

Among users of the forum, during the last 3 months: 31.16% mobile vs. 68.84% desktop.
Regarding the second question, it's hard to know...
There's Life Beyond Addiction

Re: Bugs & Issues - Please report here 03 Jul 2022 18:43 #382776

  • zedj
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Thank you to the gye team for all your hard work! The website is looking really cool and I love the interactive aspect.


I don't know if I'm the only one but my clean day count does not reflect the same on my dashboard. Also, my cumulative days are not accurate. 

One who has given up hope is without a G‑d.

One who sees hope in each day is already free

Last Edit: 03 Jul 2022 18:47 by zedj.

Re: Bugs & Issues - Please report here 04 Jul 2022 02:30 #382796

  • Avrohom
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Thanks for all the work towards the new site! I hope it can help many more people!

Is the "update your clean day count" removed in the new site? Is the only way to update by going to the 90 day chart?
אין הדבר תלוי אלא בי
אלמלא הקב"ה עוזרו לא יכול לו
זרע אברהם אוהבי
Last Edit: 04 Jul 2022 02:50 by Avrohom.

Re: Bugs & Issues - Please report here 04 Jul 2022 14:52 #382819

In the coming days there will be an easy way to do it on the homepage.
There's Life Beyond Addiction

Re: Bugs & Issues - Please report here 04 Jul 2022 19:44 #382827

Pressing the forum menu button (the 3 horizontal lines) doesn't work, and trying to press the gye button to return to the home page gives this message: Sorry, external links are not available on the mobile version of the site
The top of the forum page looks like it might be missing a border.
When you post, the minimize/maximize button for previous posts (the + and -) is very hard to see, it's white on a light blue backgroundAlso, I've received some badges, but can't see what they are actually for. Can you press them to see more info?

(This is all on mobile)
Looking forward to making use of this big update!
Last Edit: 04 Jul 2022 21:03 by looking_to_improve.

Re: Bugs & Issues - Please report here 04 Jul 2022 21:18 #382829

  • gevura shebyesod
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Updated my clean days today, took a while to find where to do it, it's not on the bottom of the forum pages anymore, only on the dashboard. My cumulative days are wrong, it should be 4000 as of today but it only shows 3612.

Also I often use the site on incognito so I need to log in each time. On the old site you could go directly to the forum and there was a login on top of the page, now when I click on the 'mentchie" to log in it takes me to the dashboard.
!אנא עבדא דקודשא בריך הוא

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"If it would be so easy there wouldn't be a GYE, but if it would be impossible there also wouldn't be a GYE."
"Sometimes a hard decision leads to an easier outcome."
- General Grant


My story: guardyoureyes.com/forum/19-Introduce-Yourself/111583-hello-my-friends

Re: Bugs & Issues - Please report here 07 Jul 2022 11:18 #383037

Hi Gevura, please check again - it should all be good now.

General update:

Any active 90-day chart (and wall of honor) members* will now see a "Quick Check-in" feature on the dashboard that allows you to easily update your status on the 90-day chart. 

Other users see a "Success Tracker" feature which has a few differences compared to the "Quick Check-in" / 90-day chart.

1. The Success Tracker - lets you update your info about each day - for guys who are not yet stable, this will give a more accurate view of what is actually happening. 

2. The Sucess Tracker doesn't focus very much on streaks (though if you have good ones, it will get displayed). Instead, it highlights the success rates as well as trends that are displayed as a graph. 

Currently, info collected by the Success Tracker is not displayed on the forum near your name on the forum, or on the 90-day chart. But that will change in the near future. 

--
* I.e. This includes members that are either on the Wall of Honor, or have updated the 90-day chart within the last 14 days (as of today), or have more than 150 cumulative clean days.
There's Life Beyond Addiction

Re: Bugs & Issues - Please report here 07 Jul 2022 11:25 #383038

Pressing the forum menu button (the 3 horizontal lines) doesn't work


Could you try again? It's working by me - today at least.



 trying to press the gye button to return to the home page gives this message: Sorry, external links are not available on the mobile version of the site


Can you clear your cache and try again? 



When you post, the minimize/maximize button for previous posts (the + and -) is very hard to see, it's white on a light blue background


Where are those buttons located?

There's Life Beyond Addiction

Re: Bugs & Issues - Please report here 07 Jul 2022 13:01 #383040

MenachemGYE wrote on 03 Jul 2022 12:21:
Please report anything relating to the mobile view of the site - the are programmers who are actively working on it.
However, fixing bugs on the app itself is not yet on the agenda. 

How do we change time zones on the mobile version ?
“Distancing and removing triggers is only bringing the door closer..Changing the insides and our nature is the key to get in.” 

“Human connection can help every sort of struggle” 

If anyone would like to reach me I’d love to help out! 
anonymouslyhappy111@gmail.com

Break free the easy way using the self-talk method!
https://guardyoureyes.com/forum/4-On-the-Way-to-90-Days/378128-Captain--Shtarkemotionals-Secret90Day-Challenge

Check out this thread with packed Insight for every person at every stage! 
https://guardyoureyes.com/forum/1-Break-Free/376994-%E2%80%9CShtark%E2%80%9D-insight-that-may-make-you-%E2%80%9Cemotional%E2%80%9D-%29

Re: Bugs & Issues - Please report here 07 Jul 2022 13:40 #383041

  • Markz
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Hi Menachem,

A SUPERB UPGRADE ALL OVER.

Here is another thing if you can look into on Mobile view (perhaps it’s also an issue on PC).

On the onboarding page, When you get to the end it shows this but the continue button on the last page does not work

app.guardyoureyes.com/onboarding/step/6

Welcome to GYE!
Your GYE Welcome Pack is on it’s way to your inbox. Click below to access the members-only dashboard.
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Re: Bugs & Issues - Please report here 07 Jul 2022 14:35 #383047

MenachemGYE wrote on 07 Jul 2022 11:25:


Pressing the forum menu button (the 3 horizontal lines) doesn't work


Could you try again? It's working by me - today at least.



 trying to press the gye button to return to the home page gives this message: Sorry, external links are not available on the mobile version of the site


Can you clear your cache and try again?



When you post, the minimize/maximize button for previous posts (the + and -) is very hard to see, it's white on a light blue background


Where are those buttons located?


The first 2 work now.
When writing a forum post, underneath the textbox it says topic history of... In the top right corner of that box there's a minimize maximize button 

Re: Bugs & Issues - Please report here 07 Jul 2022 19:59 #383061

  • chalash
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Hi

I find the site very slow, also, why does every link open up in a new tab?

Thanks!

Re: Bugs & Issues - Please report here 07 Jul 2022 21:07 #383062

  • Markz
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Chalash wrote on 07 Jul 2022 19:59:
Hi

I find the site very slow, also, why does every link open up in a new tab?

Thanks!

re: Slow - Is this something new? It was like that for a long time already.
My Story---------Dov Quotes




FREE LUST TRUCK TOWING
Click HERE to checkout;
100 Day Success Stories: cordnoy, Dov, Gevura and more...
• Awesome Threads Saved for You
• Cast Your Vote

GYE Plenty Solutions
➣ The Mark of Torah - Lust Chizuk

➣ Nice Trucking Story
Last Edit: 08 Jul 2022 00:07 by Markz.

Re: Bugs & Issues - Please report here 08 Jul 2022 04:50 #383074

  • wilnevergiveup
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Is there a way to see my success tracker? My Dashboard only shows the 90 day chart. Clicking "my progress" used to bring me there and now it brings me to the 90 day chart.
Check out My Thread and The Truth

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